Find out in advance who pays for shipping. Ask for shipping time and when the item will be delivered.
Upon the arrival of your order, check the goods at the post office. In this case we recommend not rushing back home, but to inspect the goods on the arrival spot. Check the details, the packaging, make sure that the box contains exactly the product you ordered.
Enjoy your purchase if everything is perfect with the order!
If you find a discrepancy or a defect - refuse the item. Don't forget to be present when the item is packed and sent back. Contact the seller to return or exchange the item for another.
If the purchase was successful, keep all labels, payment documents, receipts, and invoices from the post office. If for some reason you did not manage to check the goods at the post office, remember - this does not exempt the seller from liability under the Law of the country where the company was registered "On Protection of Consumer Rights" (refers to products that can be returned within x days).
Before ordering with Smilodo check with the seller, who pays for shipping in case of return of goods.